Privacy policy
Your privacy is important to us. This Privacy Policy outlines how Cuddly Duds collects, uses, and protects your personal information.
1. Information We Collect
When you use our website or make a purchase, we may collect:
Full Name
Contact Number
Email Address
Shipping and Billing Address
Payment Information (handled securely by third-party payment gateways)
IP Address and device/browser information (for analytics)
2. How We Use Your Information
Your data helps us:
Process and deliver your orders
Provide customer support
Send order confirmations and updates
Improve our website, products, and services
Send marketing emails (only if you opt-in)
3. Data Protection
We use industry-standard encryption and security practices.
Your payment data is processed securely via third-party payment providers; we do not store card details.
4. Cookies and Tracking
We use cookies to improve user experience and analyze traffic.
You can disable cookies in your browser settings, though some features may not work properly.
5. Third-Party Sharing
We do not sell or trade your personal information.
We only share data with logistics, payment, and service partners as required to fulfill your orders.
6. Your Rights
You have the right to:
Request access to your data
Correct inaccurate data
Request deletion (subject to legal or transactional obligations)
Opt-out of marketing communications
To exercise these rights, contact us at cuddlyduds@gmail.com.
7. Children’s Privacy
We do not knowingly collect data from children under 13 without parental consent.
8. Changes to This Policy
We may update this Privacy Policy. Significant changes will be notified via email or website notification.